Hotel Operations Management

Hotel Operations Management

MORO Global To Oversee Your Hospitality Operations With The Utmost Dedication And Knowledge. With Our Commitment To Excellence, We’ll Keep Your Organization Running Smoothly And Your Guests Satisfied.

Operations Management

Operation Services Guidance of hotel management by corporate office of operations Regular inspection of hotel by office of operations Annual strategic business plan formulation (including marketing plans, budget and cash projections, and capital improvements plans) Continuous evaluation of key personnel performance through use of Property Success Index Report System. Utilization of hotel evaluation system to monitor all areas of property and ensure maximum profitability. Ongoing general manager/key department head meetings to ensure direction and training. Communication of franchise knowledge with key personnel. Property Improvement plan pricing, purchasing and implementation. Communication with owner and/or personal representatives to ensure that owner requests are satisfied. Monthly detailed operating program formulation. Maintenance assistance including guidance by key personnel and safety and security audits. Administration of management information systems and information technology. Leasing and renewals of all retail space. Tenant monitoring.